Refund policy

We aim to provide high-quality perfume and fragrance products. Please read our return and refund policy carefully:

1. Returns or refunds are only applicable if the product received is damaged, defective, or incorrect.

2. Customers must contact us within 48 hours of receiving the order with clear photo or video evidence.

3. Due to the nature of perfume products, opened, used, or tampered items are not eligible for return or refund.

4. Products must be returned in their original packaging (if return is approved).

5. Shipping charges are non-refundable.

6. Once the return is approved and inspected, the refund will be processed to the original payment method within a reasonable time.

7. We reserve the right to refuse a return or refund if the product does not meet our policy conditions.

By placing an order on our store, you agree to this return and refund policy.